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Customer Terms and Conditions

We are Global Gifts Center. Our website is located at

When you sign up as a customer, you agree to our Privacy Policy and this Customer Terms of Service.

Swaps or Exchanges for Non-Currency Transactions

This website is COD enabled. Please use the COD options for transactions that are non-currency, swaps or exchanges that are non-currency.

Signed and Written Agreements

For your protection, please have a written and signed agreement where applicable. Be aware: make sure that all agreements signs are fair and in the best interest of both parties and dissolvable by both or either parties, if it is found to be unfair.

General Refund Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products. Downloadable items are non-refundable because of their nature.  However, if a product or service was not as described or given in error it is refundable.
  • Some health and personal care items
  • Customized products and items.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer unless instructed by store vendor.

There are certain situations where only partial refunds may be granted:

  • Customized products and services.
  • Book with obvious signs of use.
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery


Once your return is received and inspected, the vendor will send you an email to notify you that it was received your returned item. You will also be notified of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to the address specified by the vendor. Please contact vendor for that information.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping Policy

Shipping is provided by each store vendor. Please consult the vendor for their shipping policy.

Cancellation / Return / Exchange Policy Content

Products can be canceled once they are not shipped or downloaded.  Consult each vendor for further information on their policy on returns and exchanges.

Need Further Help?

Contact us at for questions related to refunds and returns or use our Contact Form.


We reserve the right to add modifications to this Customer Terms of Service with or without notification.

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